Refund & Return

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

To start a return, please contact us at support@sakinahome.store.
Returns should be sent to the following address:17502 East Althea Circle, Parker, Colorado, 80134

If your return is accepted, we will provide instructions on how to return your item. Please note that customers are responsible for return shipping costs unless the item is defective or incorrect.

Items sent back without contacting us first will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us within 48 hours so we can resolve the issue quickly.

Non-Returnable Items

Some items cannot be returned, including:

• Perishable goods
• Custom or personalized products
• Personal care items

Sale items and gift cards are non-refundable.

Exchanges

To exchange an item, please return the original item and place a new order.

Refunds

Once we receive and inspect your return, we will notify you within 2 business days.
If approved, refunds will be processed within 10 business days to your original payment method.